Goods sold are NON-RETURNABLE/REFUNDED, unless EXCHANGEABLE.
Balloon Wonderland will only accept Exchange of product sold & the difference of prices should bear by customer.
However if the Exchange Product price lower than the previously product price, there won't be any REFUND to customer.
Balloon Wonderland will also not be responsible for any Damaged Shipment during the shipping process.
If you still have any doubts, please contact us at firstname.lastname@example.org or 06-6030582.