Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
balloonwonderland.com.my offers Payment Methods as shown below :-
1. Internet Banking/Bank Transfer
Bank : Public Bank
Bank Account : 3106020430
Account Name : Balloon Wonderland Sdn Bhd
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to [email protected]
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on Pending Status.
- Please send an email to [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation.
- Orders that are in shipping or shipped out will not be entertained.
Q. What is the product's transaction currency?
All products transaction currency will be done in RM-Ringgit Malaysia.
Q. How long does the delivery usually takes?
Delivery usually will takes about 1 to 2 days during normal working days (Monday to Saturday)
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Kindly send email to [email protected] to clear your doubts.